Mention Limited trading as Stage Analysis is referred to in this policy as we, us, our.
The person who is accessing our website and whose data is processed is referred to in this policy as you and your.
Our Site is owned and operated by Mention Limited a business structure that is a limited company registered in England under company number 06414564, whose registered address is Mention Ltd, Markham House, 20 Broad Street, Wokingham, Berkshire, RG40 1AH.
Our VAT Registration No: 921531062.
What does this policy cover?
Your personal data?
Personal data is defined by the UK General Data Protection Regulation (the “UK GDPR”) and the Data Protection Act 2018 (collectively, “the Data Protection Legislation”) as ‘any information relating to an identifiable person who can be directly or indirectly identified in particular by reference to an identifier. Furthermore, we are subject to the EU General Data Protection Legislation (EU GDPR) in relation to data collected, processed and used in the European Economic Area (EEA).
Personal data means any information relating to an identified or identifiable individual known as the data subject. Personal data covers obvious information such as your name and contact details, information about services provided to you and details of feedback you gave us, to name a few, but it also covers less obvious information such as identification numbers, electronic location data, IP address, operating systems, and other online identifiers.
Your rights in relation to data
Under the Data Protection Legislation, you have the following rights, which are able to do requests without charge. They are as follows:
- The right to access – this is the right to obtain from us confirmation of whether personal data concerning you is being processed, and, where that is the case, access to that personal data and various other information and/or rights about the personal data we hold about you.
- The right to rectification – this is the right to obtain from us, without any undue delay, the putting right of inaccurate personal data concerning you.
- The right to erasure – this is the right for you to request, in certain circumstances, for us to delete or otherwise dispose of any of your personal data relating to you.
- The right to restrict – this means that you can request that, in certain circumstances, we restrict (i.e. prevent) the processing of your personal data.
- The right to data portability - this means that, in certain circumstances, if you have provided personal data to us directly, we are using it with your consent or for the performance of a contract, and that data is processed using automated means, you can ask us for a copy of that personal data to re-use with another data controller.
- The right to object – in certain circumstances, you can object to us using your personal data for a particular purpose or purposes, such as direct marketing.
- The right not to be subjected to automated decision making – you have the right not to be subject to a decision based solely on automated processing and profiling. We do not use your personal data in this way.
- The right to withdraw consent. This means that, if we are relying on your consent as the legal basis for using your personal data, you are free to withdraw that consent at any time.
For more information about our use of your personal data or exercising your rights as outlined above, please contact us using the details provided in the Contact section below.
It is important that your personal data is kept accurate and up-to-date. If any of the personal data we hold about you changes, please keep us informed as long as we have that data.
Further information about your rights can also be obtained from the Information Commissioner’s Office.
If you have any cause for complaint about our use of your personal data, we would welcome the opportunity to resolve your concerns ourselves, please contact us first, using the details in the Contact section. However, if you should still be unhappy with our response to your concerns you have the right to lodge a complaint with the Information Commissioner’s Office.
What data is collected and how
Subject to the following, we do not collect any personal data from you. We do not place cookies on your computer or device, nor do we use any other means of data collection.
Our Site collects certain information automatically, including your IP address, the type of browser you are using and certain other non-personal data about your computer or device such as your operating system type or version, user session information and display resolution.
If you send us an email, we may collect your name, your email address, and any other information which you choose to give us. For the purposes of the Data Protection Legislation, we are the data controller responsible for such personal data.
The lawful basis under the Data Protection Legislation that allows us to use such information is article 6(1)(f) of the GDPR which allows us to process personal data when it is necessary for the purposes of our legitimate interests, in this case, the proper operation and functionality of our Site.
Keeping your data secure
Where we collect any personal data, it will be processed and stored securely, for no longer than is necessary in light of the reason(s) for which it was first collected. We will comply with our legal obligations and safeguard your rights under the Data Protection Legislation at all times.
As stated above, we do not generally collect any personal data directly from you, but if you contact us and we obtain your personal details from your email, we may use them to respond to your email. The other technical data referred to above is necessary for the technical operation of our Site and will not normally be used in any way to personally identify you.
We will not share any of your personal data with any third parties for any purposes other than storage on an email and/or web hosting server.
Transferring your data
We will only store your personal data in the UK. This means that it will be fully protected under the Data Protection Legislation.
Sharing your data with others
We will not share any of your personal data with any third parties for any purposes, subject to the following exception[s]:
In some limited circumstances, we may be required to disclose your personal data to the government, law enforcement and regulatory bodies and agencies in order to comply with our own legal and regulatory obligations.
From time to time, it may be necessary to share data for statistical purposes. We may contract with the following third parties:
IONOS Cloud Ltd - https://www.ionos.co.uk
Google – http:/google.co.uk
If any of your personal data is transferred to a third party, as described above, we will try to ensure your that information and data are anonymised, handled safely, securely, and in accordance with your rights, our obligations, and the third party’s obligations under the law.
If any personal data is transferred outside of the EEA, we will take suitable steps in order to ensure that your personal data is treated just as safely and securely as it would be within the UK and under the Data Protection Legislation, as explained above.
How can I access my personal data?
If you want to know what personal data we have about you, you can contact us for details of that personal data and for a copy of it (where any such personal data is held). This is known as a “subject access request”.
All subject access requests should be made in writing and sent to the email shown in the Contact section below.
There is not normally any charge for a subject access request. If your request is ‘manifestly unfounded or excessive’ (for example, if you make repetitive requests) a fee may be charged to cover our administrative costs in responding.
We will respond to your subject access request within one month of receiving it. Normally, we aim to provide a complete response, including a copy of your personal data within that time. In some cases, however, particularly if your request is more complex, more time may be required up to a maximum of three months from the date we receive your request. You will be kept fully informed of our progress.
Usually, cookies do not hold any data by which you can be identified, although if we do hold personal data about you (for example, because you have subscribed to a service that we offer) the cookie may be linked to that data.
- authentication purposes,
- to identify users who are using a membership service
- personalising the web browsing experience
If you wish to do so then, usually, you can prevent cookies from being downloaded to your browser and can delete those that have already been downloaded. How this may be achieved varies between different browsers. Consult the website of your browser provider for more details.
However, you should be aware that if you block or delete cookies this may have a detrimental impact on your ability to access our website and the services that we provide. It may mean that not all of the facilities on our website will be accessible to you, or it may mean that you are unable to access any member services which we provide.
To contact us about anything to do with your personal data and data protection, including making a subject access request, please email us at the address provided in the information section.